COVID-19 Campus Updates
News and updates are placed here regularly. Bookmark plattsburgh.edu/covid-19. Students, faculty and staff should regularly check email for direct updates.
Fall 2021 Semester Return to Campus
As we do, here are some points to keep in mind:
- We expect most classes will be in person. Some courses will be online or in a hybrid format, as in the past, adding value and flexibility to student learning in particular areas.
- Campus housing, community living and dining services will largely match the pre-COVID landscape. This includes the ability of more clubs, organizations, athletics and recreational sports to meet in person.
- We will follow guidance as it comes. We will share specific health and medical requirements with current and incoming students as they are developed.
Our commitment to a Cardinal Strong community is strong, and caring for every member of that community is at the forefront of our planning for the 2021/2022 Academic Year.
The health directions and guidelines that have marked our lives will not disappear entirely this fall. SUNY Plattsburgh will continue to follow the path of federal, state and local public health officials this summer and into the fall as we have for the past year.
Spring Semester — Ongoing Testing & Other Requirements
Details on what students should know on returning to campus were shared directly via email and are included here and in other related sections of the college website. A copy to print out is here.
Ongoing Pooled Surveillance Testing
Faculty, staff and students who work, live on, attend classes or have any other activity on campus are required to participate in campus pooled surveillance testing weekly throughout the semester. This began Monday, Feb. 15.
Daily Health Screening
Everyone coming to campus this entire semester — faculty, staff, students, etc. — must complete a daily health screening throughout the semester. The campus’ daily Health Screening form can be accessed online at https://www.plattsburgh.edu/about/offices-divisions/administration-finance/human-resources/health-screening-covid-19.html.
Incoming Testing Requirements for All Students
Any student who will live on campus, take at least one class on campus, use services on campus (including the library, gym, and dining), or work on campus, will be required to complete specific screening, quarantining and testing requirements prior to coming to campus. There are three critical steps to take:
- Beginning two weeks before you return to campus, you must complete the campus’ daily Health Screening form each day. The form is online at https://www.plattsburgh.edu/about/offices-divisions/administration-finance/human-resources/health-screening-covid-19.html.
- Beginning seven days before you return to campus, you are asked to limit your exposure to others. SUNY is directing students to submit an electronic attestation form that they have done so. The form is being finalized and will also be placed online at https://www.plattsburgh.edu/about/offices-divisions/administration-finance/human-resources/health-screening-covid-19.html.
- As you return to campus, you must do or have done one of the following:
a) Present evidence of a negative PCR COVID-19 test taken within three days prior to return, or
b) Participate in on-campus COVID-19 testing as soon as possible but no later than five days of returning to campus and have a negative test result prior to attending face to face classes, or
c) Present documentation of a positive diagnostic result for COVID-19 from the prior three-month period.
Documentation for students residing on campus should be sent to the Housing Office [email protected]. Students residing off campus should email their documentation to the Student Health and Counseling Center at [email protected].
Additional Requirements for International /Non-Contiguous States/ U.S. Territories Travel
If you are an international student or coming from states that do not border New York, the following applies:
- Complete the NYS Traveler Form upon entering New York State.
- Quarantine for 10 days upon entering New York; OR
- Test-out of the mandatory 10-day quarantine:
For travelers who were out-of-state for more than 24 hours:
..... Obtain a test within three days of departure, prior to arrival in New York.
..... The traveler must begin a 10 day quarantine and on day 4 of their quarantine, the traveler must obtain another COVID test. If both tests come back negative, the traveler may exit quarantine early upon receipt of the second negative diagnostic test.
For travelers who were out-of-state for less than 24 hours:
..... The traveler does not need a test prior to their departure from the other state, and does not need to quarantine upon arrival in New York State.
..... However, the traveler must fill out a NYS Traveler Health Form upon entry into New York State, and take a COVID diagnostic test 4 days after their arrival in New York.
On-Campus Students Requiring Travel Quarantine
On-campus students requiring quarantine due to travel will be housed in Adirondack Hall. Students should contact [email protected] to reserve their quarantine room and provide their check-in date. Housing will provide card access. Isolation and quarantine staff will assign a room and email the number and code to the student.
Returning students will be permitted to retrieve necessary belongings from their permanent residence hall room for their quarantine in Adirondack Hall. New students should bring or purchase bedding, clothing, toiletries and personal items necessary to quarantine for 10 days. Bedding is available for emergency or unforeseeable situations.
Students in travel quarantine will be permitted to leave Adirondack Hall once during each meal period to retrieve take-out food from Clinton Dining Hall and also retrieve deliveries from off-campus vendors from the Adirondack Hall main entrance doors. Students in travel quarantine will not be permitted to have visitors or leave their rooms for purposes other than using the restroom, obtaining food from Clinton Dining Hall and deliveries, and with permission to seek “test out” testing on day four as described above.
Students in travel quarantine are required to complete the daily health screening and notify the Student Health & Counseling Center of any COVID symptoms. On weekends or when closed, students can access medical services here.
Public Health Updates, Cases & Notifications
The state system maintains an up-to-date detailed dashboard that provides data on COVID-19 testing and other vital information at SUNY Plattsburgh and each of system's 64 colleges and universities.
Public Health Updates
- Public Health Update | April 18, 2021
- Public Health Update | April 17, 2021
- Public Health Update | April 14, 2021
- Public Health Update | April 13, 2021
- Public Health Update | April 12, 2021
- Public Health Update | April 9, 2021
- Public Health Update | April 8, 2021
- Public Health Update | April 7, 2021
- Public Health Update | April 6, 2021
- Public Health Update | April 5, 2021
- Public Health Update | April 4, 2021
- Public Health Update | April 3, 2021
- Public Health Update | April 2, 2021
- Public Health Update | April 1, 2021
- Public Health Update | March 31, 2021
- Public Health Update | March 30, 2021
- Public Health Update | March 29, 2021
- Public Health Update | March 28, 2021
- Public Health Update | March 27, 2021
- Public Health Update | March 26, 2021
- Public Health Update | March 25, 2021
- Public Health Update | March 24, 2021
- Public Health Update | March 23, 2021
- Public Health Update | March 22, 2021
- Public Health Update | March 21, 2021
- Public Health Update | March 20, 2021
- Public Health Update | March 19, 2021
- Public Health Update | March 18, 2021
- Public Health Update | March 17, 2021
- Public Health Update | March 16, 2021
- Public Health Update | March 15, 2021
- Public Health Update | March 14, 2021
- Public Health Update | March 13, 2021
- Public Health Update | March 12, 2021
- Public Health Update | March 11, 2021
- Public Health Update | March 10, 2021
- Public Health Update | March 9, 2021
- Public Health Update | March 8, 2021
- Public Health Update | March 7, 2021
- Public Health Update | March 6, 2021
- Public Health Update | March 5, 2021
- Public Health Update | March 4, 2021
- Public Health Update | March 3, 2021
- Public Health Update | March 2, 2021
- Public Health Update | March 1, 2021
- Public Health Update | February 28, 2021
- Public Health Update | February 27, 2021
- Public Health Update | February 26, 2021
- Public Health Update | February 25, 2021
- Public Health Update | February 24, 2021
- Public Health Update | February 23, 2021
- Public Health Update | February 22, 2021
- Public Health Update | February 21, 2021
- Public Health Update | February 19, 2021
- Public Health Update | February 18, 2021
- Public Health Update | February 17, 2021
- Public Health Update | February 15, 2021
- Public Health Update | February 14, 2021
- Public Health Update | February 13, 2021
- Public Health Update | February 12, 2021
- Public Health Update | February 11, 2021
- Public Health Update | February 10, 2021
- Public Health Update | February 9, 2021
- Public Health Update | February 6, 2021
- Public Health Update | February 5, 2021
- Public Health Update | January 22, 2021
- Public Health Update | January 9, 2021
- Public Health Update | December 18, 2020
Campus Steps in Event of Positive Notifications
If advised by the Health Department of a positive test within the local campus community, we inform the campus community accordingly.
- Local health department officials conduct contact tracing, reaching out to individuals who may have been in contact with the person. They are advised of next steps and other precautions.
- When we are notified, campus staff is directed to disinfect areas where the person had been or would have frequented before leaving campus.
- The privacy of the individual is protected.
An institution may satisfy the emergency notification requirements of the Clery Act and § 668.46 as follows: (1) provide students and employees a single notification through the regular means of communicating emergency notifications informing them about COVID-19 and necessary health and safety precautions, as well as encouraging them to obtain information from health care providers, state health authorities, and the CDC’s COVID-19 website; or (2) create a banner at the top of the institution’s homepage containing that same information, including a statement about the global pandemic and a link to the CDC’s website.
Positive Test Results
When positive COVID-19 test results become known, individuals are typically contacted by the Clinton County Health Department, the campus health center, University Police or the county sheriff’s department.
If the health department learns first, they will notify the campus health center. If the health center learns first, they will notify the health department. In all cases, the college’s health and safety team, which includes emergency management and University Police, is alerted.
The health department next begins an interview process for contact tracing purposes. This includes questions about your living situation, classes, close contacts, etc. They are provided other student contact information as needed.
At the same time, janitorial will do needed cleaning and the health and safety team assist by pulling academic schedules and related steps. Additionally, Academic Affairs is given information on the student and informs faculty. They also provide the health department with an updated course roster that may be needed for contact tracing.
Those testing positive from pooled surveillance testing results will be notified as described. Otherwise, the college shares the whole of testing results to campus after they are provided to us by SUNY Upstate Medical University.
For more information on testing, isolation and quarantine, COVID-19 Quarantine Help at [email protected].
Campus Safety & Reporting
Suspected violations of college COVID safety policies can be reported to University Police. You may call the reporting hotline at 518-564-5555 and leave your information.
Education & Enforcement
Our University Police is working in close alignment with Plattsburgh City Police and the sheriff’s office. This work began long before classes resumed and is a part of the restart plan developed over the summer with the health department and so many others.
Education and conversations are a regular part of outreach as off-campus students return. This has included personal, door-to-door visits by college leaders. All members of the campus community are expected to abide by our policies and should anticipate the college actively enforcing them. The Student Code of Conduct may be utilized for those who violate campus policy, including off campus students and student organizations.
Violations of the guidelines will result in a referral to student conduct to consider dismissal. We expect students will be leaders and model good behavior.
Daily health screens have been implemented through paper and online forms that comply with state requirements.
Students, faculty and staff self screen daily. If the answer to any of the screening questions is “yes,” a message will appear stating that the individual must not report to class or any other activity outside of their residence and must notify the Student Health and Counseling Center immediately.
Testing and Tracing
The college is using pooled surveillance testing for students and employees. Other COVID tests are given as needed.
Active case finding, meaning a focused effort to find the virus before it spreads, is our priority. The process of active case finding may include regular temperature monitoring in addition to the use of screening questions. The target will be on testing symptomatic students and at-risk cases, adopting a tracing system to facilitate rapid contact mapping of infected individuals and then aggressively testing all contacts and hotspots.
Student contact tracing will occur in collaboration with the Clinton County Health Department. The electronic medical records system vendor is currently creating an interface to assist with COVID-19 tracing and identifying hotspots on campus and in the community. The use of apps and other screening devices are being explored.
In the event that a student tests positive for COVID-19, the student will immediately be isolated either on campus, in a designated space, or safely off campus per state health department isolation guidelines.
Among the highest priorities to ensure student, faculty and staff safety and to minimize the spread of COVID-19 is community-wide participation in our social distancing and face covering policy and enforcement of the policy. All on-campus students sign an addendum to our housing contract that clearly outlines required behavior. Student conduct policies are also a vital component to ensuring the safety and health of our campus community.
In conjunction with the campus’ social distancing and face covering policy, face coverings will be made available to faculty, staff and students upon request. Employees who are unable to wear face coverings due to a medical or other health condition should consult with Human Resource Services to discuss reasonable accommodations. Students who are unable to wear face coverings due to a medical or other health condition should wear some form of covering to protect those around them. This covering can be a loosely worn scarf or bandana.
We are following safe and proper cleaning practices across campus. Bathrooms and common areas are cleaned daily. Routine cleaning for infrequently touched areas and areas unoccupied for seven or more days will continue.
Our cleaning and disinfection methods are well managed. Procedures have been implemented to avoid duplicative cleaning of spaces across campus. Self-cleaning supplies are available across campus.
For specific questions, contact the Operational Continuity, Health and Safety Team at [email protected].
Isolation & Quarantine
Any student, faculty, or staff testing positive for COVID-19 will isolate and follow the New York state Department of Health Order on isolation and the Clinton County Health Department on the length of isolation and timing of return to campus.
The campus has appropriate quarantine and isolation space for on-campus residential students. We will work with the Clinton County Health Department to assist with quarantine and isolation space for off-campus students if necessary.
Isolation and Precautionary Isolation
On campus students are given instructions on the isolation process and provided an isolation room. You may be provided a rolling bin or hand cart to go to your room for movement of personal items you want to bring with you. You will also be given details about how you will order and receive food.
You should contact your faculty member (as usual in the case of illness) to follow up with them, the LITS helpdesk (564-4433) if you need any loaner technology or technology assistance, and your advisor if you have any concerns about your academics. You will hear about any changes to your courses from either your faculty member, department chair, or dean via email. Every effort will be made to ensure that you are able to continue with your classes.
Support is also provided through faculty and staff serving as quarantine buddies. A list of activities while isolating is included here.
Some students can show signs similar to COVID-19 but may have the flu or common cold. Students in this category are given a rapid test to screen. In some cases, this may require precautionary isolation while awaiting back-up results of a PCR test.
If they are positive, the isolation process applies. If they are negative, they can be released from quarantine. While in precautionary isolation, food is delivered.
Quarantine &mash; On and Off Campus
Decisions on quarantine are made by the health department based on an assessment of potential exposure. This is done to help prevent possible spread of the virus. The health department calls the campus with names of students who will require on-campus quarantine.
On campus students are given instructions on the quarantine process. For students who had direct contact with a positive student as deemed by the assessment, the student is relocated to quarantine and must stay in the assigned room with food delivered.
Most quarantine cases are relocated but some, based on exposure or risk level, can remain in a room as long as it is a single. These less restricted students can pick up their own food and use the bathroom. Other than that they must stay in their room.
Off campus students are also directed by the health department and should stay home, separate themselves from others, monitor their health, and follow directions from the health department.
Support is also provided through faculty and staff serving as quarantine buddies. A list of activities while isolating is included here.
When contacted by the health department and before a final decision is made on quarantining, students who are aware of a potential contact should go into precautionary quarantine until the interview/contact tracing process is completed.
Information for Faculty
If a student in your face-to-face class tests positive for COVID-19, your initial notification will likely come from Academic Affairs and go both to you and the relevant dean. It could come first from the student or other students or even the health department.
The health department will likely reach out to discuss details like classroom set up, activities, and attendance. Based on this information, they will decide on further steps, whether quarantine for the whole class (or subset of the class), quarantine for the faculty member, or no further actions.
Faculty members should work with affected students to minimize the disruption to academic progress. If the class and/or faculty member need quarantine or testing, college staff will follow up with instructions. Faculty members have agency to change the modality of the class away from face-to-face and notify students. They should work with their department chair when making changes.
If the faculty member is ill or they need to isolate or quarantine themselves, the chair will step in as the faculty member’s surrogate and arrange for class coverage. They also must contact Human Resource Services.
For more information on testing, isolation and quarantine, COVID-19 Quarantine Help at [email protected].
Vaccinations, Testing Sites & Reporting
New York State is offering vaccinations to residents, including SUNY Plattsburgh employees and student employees. Details on appointments and related requirements are online at https://covid19vaccine.health.ny.gov/.
Pooled Surveillance Testing
Details on the Pooled Surveillance Testing process on campus are online here.
SUNY Plattsburgh is using pooled surveillance testing for COVID-19, an innovative method where numerous samples can be run as part of one test. SUNY’s pooled testing approach was developed and validated by Upstate Medical’s laboratory and Quadrant Biosciences using saliva samples.
Faculty, staff and students who work, live on, attend classes or have any other activity on campus are required to participate in campus pooled surveillance testing. Pooled testing will occur weekly throughout the spring semester.
Pooled testing allows for 10 to 25 people to be screened in one test. Individuals administer the tests themselves, swabbing their mouths for 10 or 15 seconds each, then provide the saliva samples to testing personnel.
The pooled testing simplifies sample collection processes, making it feasible to collect samples on a large scale and during a short period of time. It also reduces the total number of tests needed and accelerates turn-around time from specimen collection to testing results.
Local Testing Sites
Clinton County has locations available where COVID-19 testing can be done.
- 295 New York Road. This site, operated by CVPH and the Clinton County Health Department, is open seven days a week from 9 a.m. – 2 p.m.. No appointment or physician’s order is required. Bring your health insurance card, if possible. More information about this site can be found at: https://www.cvph.org/Patients-and-Visitors/Patients/COVID-Testing
- WellNow Urgent Care is located at 474 NY-3. Book a COVID-19 testing appointment at: https://wellnow.com/locations/plattsburgh/
Test Results and Reporting
Analyzed pooled surveillance test results are sent to the Student Health & Counseling Center by SUNY Upstate Medical.Specific pooled test results are reported to students, faculty and staff directly only if they are part of a positive pool. Reflex testing is then used to determine who may actually be positive. Center staff notifies all contacted individuals of their reflex testing results when available. Overall pool testing results are then shared with campus.
Those needing proof of COVID testing for an employer, internship, etc., should obtain separate PCR testing through CVPH/Clinton County Health Department (https://www.cvph.org/Patients-and-Visitors/Patients/COVID-Testing) or WellNow Urgent Care https://www.cvph.org/Patients-and-Visitors/Patients/COVID-Testing. This will provide a personalized result that can be printed or forwarded.
Students, faculty and staff can get individual reflex testing results through MyChart. An invitation to sign up for MyChart is sent to the email address provided to Upstate during registration. Those choosing not to sign up can obtain a hard copy by sending a request to [email protected] and provide their legal name and date of birth.
Academics, Housing & Operations
Spring Semester Schedule & Classes
Spring Semester Schedule
The spring semester started Monday, Feb. 1, with the shift to on-campus formats beginning Monday, Feb. 15. Key points include:
- Following public health guidelines, there will continue to be no spring break.
- Final exam week will run May 8-14.
- Spring Commencement is tentatively scheduled for May 15. Details on the format will be developed over the coming weeks.
We are prepared to execute fully remote plans if the campus meets the threshold for a mandatory pause on in-person instruction as outlined in the Supplemental Higher Education guidance from the New York State Department of Health.
Pass/Fail and Grading Policy Modifications
Spring 2021 students may select one non-major course, excluding ENG101 and graduate level courses, for pass/fail grading until the day after the deadline for grades to be submitted.
In addition, students may withdraw from courses or from the college up until the last day of the semester. For more information, please see the Academic Affairs COVID-19 webpage.
For specific questions, contact the Office of the Provost at [email protected].
Working together with our campus governance processes and in collaboration with our faculty and support staff, we will work to ensure that remote instruction meets or exceeds expectations of regular and substantive interaction. We will continue to assist students with access to devices and internet connectivity in order for students to be successful with remote instruction.
We have published on our website and will periodically update the percentage of courses which will be offered in-person and remote. Details are online here.
Opportunities for substantive interactions of faculty with students will be provided on a predictable and regular basis commensurate with both the length of time, and the amount of content, in the course or competency. We will work to monitor students’ academic engagement and success, and make clear that instructors are responsible for promptly and proactively engaging in substantive interaction with students when needed on the basis of such monitoring, or upon request by the student.
Reasonable efforts to accommodate the needs of international students completing coursework from other time zones, such as opportunities for asynchronous instruction, interactions scheduled in a way that takes into account the time zones of the students enrolled in the section, and other such flexibilities will be provided.
Instructors will engage students in teaching, learning, and assessment, consistent with the content under discussion, while also including at least two of the following:
a) Provision of direct instruction;
b) Assessment and / or the provision of feedback on a student’s coursework;
c) Provision of information and / or responding to questions about the content of a course or competency;
d) Facilitation of group discussion regarding the content of a course or competency; or e) Other instructional activities approved by the institution’s/program’s accrediting agency.
We will work with faculty to best equip them with the knowledge and skills to support remote learning of students with disabilities. The standard process for requesting academic accommodation will continue to apply, no matter the mode of instruction.
A focus will be on faculty and students having access to orientation/training opportunities to familiarize themselves with instructional technologies and remote pedagogies, especially faculty for whom such technologies/pedagogies are new and for those students in vulnerable populations.
This includes proactive and regularized advising interventions for all academic programs in such manner that prioritizes student success, and utilize instructional support as needed from SUNY.
Campus Housing & Community Living
Behavior and Safety Standards
Among the highest priorities to ensure student, faculty and staff safety and to minimize the spread of COVID-10 are community wide participation in our social distancing and face covering policy and enforcement of the policy.
All on-campus students sign an addendum to our housing contract that clearly outlines required behavior. Student conduct policies are also a vital component to ensuring the safety and health of our campus community. Individual responsibility, accountability and enforcement of social distancing and public health laws are essential to everyone’s health, safety and educational opportunity.
The social distancing and face masking policy applies to all students. It will be enforced by staff, University Police and especially peer-to-peer. The approach is one of encouragement and positive messaging first with sanctions developed for repeat offenses. Food delivery for sick on-campus students, and external support for care, will also be available.
For specific questions, contact Campus Housing and Community Living at [email protected].
College Operations & Activities
The college is open for business and providing continuity of operations though this may be done remotely in some areas.
Gatherings and Visitors
Learn more about spring event planning here, under Events and Gatherings.
At this time, the campus is not receiving visitors who are not invited by a specific campus community member/department, such as Admissions.
Read the Visitors On-Campus Guidelines for more information. Vendors and contractors with an active contract are allowed to come to campus if certain criteria is met and they complete the Visitor Screening Form. Learn more about this criteria here, under Vendors & Visitors.
All in-person activities will continue to follow the mandatory NYSDOH guidance for social distancing as well as the strictures of the approved campus reopening plan. To the extent possible, activities will be held outdoors or in a well-ventilated location, and campus has implemented CDC recommendations to improve ventilation.
We will continuously assess and confirm that all cleaning protocols are in compliance with NYSDOH Higher Education Guidance and CDC guidance.
The college has adopted a Social Distancing and Face Covering Policy.
The Chancellor’s Uniform Sanctioning in Response to COVID-19 Student Violations implementing uniform sanctions system-wide for COVID-19 related violations, remains in effect. It is referenced and incorporated into campus plans.
Employment & Hiring Information
In response to COVID-19, the college has implemented steps to reduce spending. These include a new hiring and salary program for reviewing non-teaching positions in advance of recruitment, pausing recruitment and hiring, suspending non-critical purchases, and requiring a requisition for all purchases. More details about COVID-19 campus operations. .
Students can learn more here under the Student Employment tab.
Resources, Accessibility & Support
Mental Health Supports, Services & Referral
The college has an on-campus counseling center staffed with four full-time counselors and a part-time psychiatrist. Counseling services, including individual, couples, group, and outreach are offered via phone and Zoom.
The Student Health and Counseling Center is located behind the bookstore in the same building as University Police. Students can call 518-564-2187 or email [email protected].
We will also strive to do the following to increase the support for mental health services among our campus community:
- Promote on-campus and community-based mental health treatment and resources. The college
has an on-campus counseling center staffed with four full-time counselors and a part-time
Counseling services, including individual, couples, group, and outreach were all offered via phone and Zoom this semester. Two counselors rotated coverage in the office daily. A crisis clinician was available for crisis services.
We will also be evaluating these programs for implementation for the spring semester
a) ReachOut SUNY
b) Thriving Campus
c) Currently investigating a program similar to Middle Earth
- Highlight therapy groups and other peer-to-peer support strategies.
A drop-in peer support group was offered bi-weekly for the first half of the semester and then weekly half way through the semester.
Three online support groups were also offered during the time of the election.
- Advertise the availability of crisis services, including Crisis Text Line, including:
NYS OMH Crisis Text Line: Text GOT5 to 741741.
All of these services are advertised on our website. All students who present in crisis receive a handout titled “A Resource for Managing Distressing Thoughts” which includes these resources. In addition, all residence halls post flyers with pull-off phone number tags for the Crisis Text Line in all bathrooms across campus.
- Publicize the availability of free online QPR suicide prevention training for students,
faculty, and staff.
QPR has been offered in the community by Behavioral Health Services North, a local community mental health agency licensed by OMH.
The campus has been informed and invited. Elements of QPR are also included in the annual training of Community Living staff that is conducted by our counseling department.
Campus-wide training for QPR is a goal for the campus starting in spring 2021.
- Promote on-campus and community-based mental health treatment and resources. The college has an on-campus counseling center staffed with four full-time counselors and a part-time psychiatrist.
Library, IT Resources & Bookstore
The Computer Helpdesk in Feinberg Library is limiting face-to-face interactions as much as possible. We ask those needing service and support to contact us in advance (when possible) to troubleshoot issues or to arrange a scheduled time to stop in. Scheduling allows us to provide the safest and quickest service possible.
Hours for phone support are Monday - Friday, 8 a.m. to 4:30 p.m.
Remote Computer Lab
A 200-seat remote computer lab is available 24/7. It can be securely accessed using campus login credentials. This web-based lab provides remote access to software that is currently available in our physical computer labs. Software titles include Adobe, Microsoft Office, SOSS, ArcGIS, Maple, Mathematica, AVID Pro, Vega Movie Studio, VmWare Workstation, Visio and more.
There is no client software to download. Login at https://remotelab.plattsburgh.edu and click on the lab with the software you would like to use.
Special Collections will be open by appointment only beginning Monday, Aug. 10. Students and faculty who need assistance or access to collections are
asked to contact Debra Kimok at [email protected] or 518-564-5206.
Phones and Telecommunications
Using Voice Mail
Emails and phone numbers for key offices include:
- Helpdesk, [email protected],518-564-4433 or 800-787-8773
- Main Library Circulation Desk, [email protected],518-564-5199
- Main Computer Lab Service Desk, [email protected],518-564-2222
- Technology Enhanced Learning, [email protected]
plattsburgh.edu, 518-564-4537 or 800-787-8773
- Telecommunications, [email protected],518-564-7975
- Reference, [email protected]
LITS is making new technology tools and services available. Some links are here:
- Remote Working / Teaching and Learning Tools
- A Guide to Videoconferencing Courses
- Zoom Video Conferencing
- Resources for Teaching and Learning
Details are available online here.
Academic Advising, Student Support & Accessibility Services
A remote course advisement web page with resources is online. It includes foundational information and answers. Details about course advisement are online here.
Student Support Services
We are able to connect with students through multiple online platforms. We ask that students reach out as much as possible through electronic communications methods. Students who must see a staff member in person should call ahead.
Student Accessibility Services
Student Accessibility Services staff are available to assist. Student accommodations remain in place.
Students experiencing any any barriers in courses should reach out directly as we want to ensure that you feel supported. Our office remains open on campus if you need to see a staff member. We are able to connect with you through alternate online platforms and will be available the same hours of operation.
Please feel free to reach out to Jenn Curry (for general questions) at [email protected], Laura Cronk (testing services) at [email protected], or Sandi Layhee (notetaking services) at [email protected]. You can reach the office by phone at 518-564-2810.
Educational Opportunity Program, Global Education Office & Study Abroad
Educational Opportunity Program
Please email or call the main office with general concerns or questions.
Email: [email protected]
Office phone: 518-564-2263
Fax will be checked periodically in the event that faxing information is necessary. The office fax number is 518-564-2295.
List the phone number you would like for us to call you on in the details section of your appointment when you schedule online. Direct office phone numbers and emails are:
Cassie: 518-564-2293 or [email protected]
Amy: 518-564-2290 or [email protected]
Levi: 518-564-3262 or [email protected]
Jess: 518-564-3267 or [email protected]
Global Education Office and International Students
Please see the current GEO page for hours and for email addresses, appointment scheduling, and availability.
For questions concerning immigration, health insurance and more, please read FAQs for international students for frequently asked questions and answers. For more information, please contact the office at 518-564-3287 or [email protected].
The SUNY Office of Global Affairs will continue to consult with the Office of the Provost, General Counsel, and others to assess when study abroad programs may resume.
If you have an emergency, please call 911 or University Police at 518-564-2022. Separately, you may report the incident(s) to any law enforcement agency near you. The campus process and criminal process are separate, so you may report to both and receive support through law enforcement and the Title IX office.
Reports will continue to be taken in the three ways required by both state law (129-B) and federal regulations under Title IX:
Use this link to make an anonymous report.
- Health & Counseling Center staff at 518-564-2187 (Option 3)
- Planned Parenthood of the North Country New York, Inc. Sexual Assault Services at 877-212-2323
- Mason Dierich, Enough is Enough coordinator, at 518-891-0046
- BHSN STOP Domestic Violence at 518-563-6904 and [email protected]. Staff will provide counseling and support services remotely.
We will provide the option for students to connect via Zoom or other video chat options, if they are not on campus and/or do not want to come to the office during the remainder of the semester. Title IX provides support to students, faculty, and staff regardless of where they were at the time they experienced discrimination, harassment, or violence.
Academics and Accommodations
Title IX will work with professors for academic accommodations even though classes are remote.
Emergency housing is available. If this need arises after business hours, please go directly to University Police and they will get you set up overnight or over the weekend in a guest room on campus. If it is not at a time of emergency or outside of office hours, please reach out to the Title IX Coordinator at 518-564-3281 or [email protected].
Concern for Chinese and Asian-Descent Members of Our Community
In the wake of the COVID-19 outbreak, it is important to share concerns with the SUNY Plattsburgh community and our region.
We stand with our Chinese students, faculty and staff, and others of Asian descent. We see you, you are valued, and your experiences related to COVID-19. We at SUNY Plattsburgh have no tolerance for racial or ethnic discrimination.
The college’s Office of Diversity, Equity and Inclusion is committed to working with other members of the college community to keep those in our community safe and informed.
Concern for Well-Being
As we continue to hear updates on COVID-19 and are affected on local, state and global levels, there are heightened levels of uneasiness, uncertainty and general concern for the well-being of ourselves, friends and family.
These levels of uneasiness and uncertainty have caused an increase in broad generalizations, assumptions, and acts of bias as it relates to individuals from China, other Asian countries, and people of Asian descent. We’d like to share an earlier statement from The National Council of Asian Pacific Americans (NCAPA) made on February 7, 2020:
“While the coronavirus represents a legitimate public health concern, it is not a green light to target Asian Americans and Asian immigrants with racism and hate. We are concerned with the growing xenophobic rhetoric that harkens back to the dehumanizing, anti-Asian trope of the “yellow peril,” that was used during the 19th century. We have consistently stood against efforts to cast our community as “perpetual foreigners,” and sadly, we find ourselves having to do so again. We call on news outlets and social media platforms to do more to curb racist and inaccurate content in addition to removing misinformation on the coronavirus alone.”
Valued Members of Our Community
Making broad generalizations that people of Asian descent are dangerous or sick, or making assumptions about a person’s nationality based on their physical features perpetuates long-standing histories of xenophobia and racism, whether intentional or not.
Our Asian students, faculty and staff are valued members of the SUNY Plattsburgh community. We want to emphasize and highlight the following:
- If you or someone you know has experienced bias or discrimination please report incidents of bias on the bias reporting form and connect with someone you trust for social support.
- Seek assistance from the Office of Diversity, Equity and Inclusion. It is a campus resource.
- Recognize that acts of bias can negatively affect your physical and mental health. Know it is okay to seek medical and mental health care as needed and seek the Student Health and Counseling Center if you are a student and our EAP resource if you are an employee.
Exercise Empathy, Compassion
If you find that you are maintaining distance from or worried about interacting with people of Asian descent we urge you to strongly consider the following:
- Avoid the inclination to make broad stereotypes about people of Asian descent, and explore the root cause of your fears and disdain.
- Exercise empathy, compassion and a sense of community.
- Educate and maintain perspective
We continue to urge and advise you to take care of yourself and each other. Treat each other with care and compassion and demonstrate the Cardinal Spirit by making our community members all feel safe and that they belong.
Events & Programs
Cardinal Athletics is resuming for the spring sports seasons. These include baseball, softball, track and field, women's tennis, and men's and women's lacrosse.
Schedules and other details on the resumption are shared on the Cardinal Athletics website.
Campus Events & Community Programs
Large campus events have been cancelled or postponed.
Other planned events, including space reserved by external groups, are cancelled or postponed. The college will communicate directly to organizations about their events.
We are welcoming visitors back to campus and offering admissions events with COVID-19 guidelines in place. Details about admissions events are online here.
The Office of Admissions is hosting virtual presentations, campus tours, and appointments.
For specific public and consumer services based at the college, please reach out directly to the service provider to determine their status.
Travel Restrictions & Off-Campus Events
Learn more by reviewing our COVID-19 State Travel Guidelines.
Restrictions on travel have affected many planned events, including admissions recruiting trips both regionally and across the state.
In all cases, we continue to monitor health advisories and guidance from SUNY and public health officials.
Students, faculty, and staff who have traveled to/from restricted states/regions or to/from international locations as defined by New York State must follow the New York State Travel Advisory — whether living on- or off-campus — and attest that they have submitted the New York Traveler Health form through the electronic Health Screening Form provided by the campus. They must also follow the guidance of the Clinton County Health Department related to mandatory testing, quarantine/isolation, and timing of returning to campus.
Alumni & Plattsburgh College Foundation
Alumni and Plattsburgh College Foundation travel and in-person events have been cancelled or postponed. Details about alumni events are online here.
Homecoming 2020 was celebrated October 15-17, 2020 in a virtual format.
Emergency Response Fund, Medical Guidance, Town Halls & Past Updates
Emergency Response Fund
The Plattsburgh College Foundation has created a COVID-19 Emergency Response Fund to support SUNY Plattsburgh students. Resources will mitigate the negative impacts COVID-19 and the delivery of college services to students.
Understanding this is a global pandemic affecting vast numbers of people, we invite you — if you find yourself in a position to do so — to make a gift to the COVID-19 Emergency Response Fund.
About the Fund
The fund’s priority is to ensure students are able to continue their educational experience with as little disruption as possible during this challenging time. The fund may provide:
- Emergency grants to students who are facing unexpected financial needs directly related to COVID-19.
- The Student Health and Counseling Center to care for students directly affected by COVID-19 and to assist in decreasing its spread.
- Immediate support for the development and implementation of new student advising, coaching and mentoring programs, previously offered on campus through in-person activities, to provide necessary support to students who have been thrust unexpectedly into a distance-learning experience.
- Other critical needs that will emerge as the crisis evolves.
Information for Students
To be eligible or a grant, students must have demonstrated financial need.
Students interested in accessing emergency funds, please contact Dr. Michele Carpentier at [email protected].
Medical Guidance and Protocols for Students, Faculty & Staff
People with COVID-19 have had a wide range of symptoms reported — ranging from mild symptoms to severe illness. These symptoms ness may appear 2-14 days after exposure to the virus.
If you have a fever, cough or other symptoms listed below, you may have been exposed. You should self-isolate and contact your health care professional or the Student Health and Counseling Center at 518-564-2187.
- Shortness of breath or difficulty breathing
- Repeated shaking with chills
- Muscle pain
- Sore throat
- New loss of taste
The center is open Monday through Friday 8 a.m. – 4 p.m. during the summer for nursing advice and administrative assistance. If you need medical attention in the evening or on the weekend, please contact one of the local health care facilities.
Faculty and Staff
Faculty and staff who feel sick with a fever, cough, difficulty breathing, or had a potential exposure, should self-isolate and contact your health care professional for further guidance.
Employees should notify their supervisor if there are elevated concerns, and they should in turn notify those above them in their divisional hierarchy.
Caring for Yourself
Managing Possible or Confirmed COVID-19 at Home / In a Dorm
Health Department Guidance on Isolation
Stress Management, Assistance & Caring for Our Community
Our top priorities remain doing no harm, being flexible and serving all students and the campus community well.
It is also critical to be aware of news reports that demonstrate unjust targeting of the global Asian community is on the rise. This rhetoric is wrong and your kindness and special care toward these members of our campus community is important now.
- Coping with Stress
- Manage Anxiety & Stress
- Helping Children Cope with Emergencies
- Helping Children Cope with Disasters and Traumatic Events
- Taking Care of Your Emotional Health
- How to Look After Your Mental Health During a Pandemic
The New York State Employee Assistance Program is our worksite-based program designed to help employees, retirees, and their families deal with the everyday issues involved in balancing work and life, as well as more serious problems that may impact work performance.
Practice good prevention tactics, which are useful in any case:
- Avoid close contact with people who are sick
- Avoid touching your eyes, nose, and mouth
- Stay home when you are sick
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty
- Staff ramped up disinfecting beginning in January
- High traffic areas of focus
- Ensuring soap dispensers are filled, areas of push/pull/latches cleaned
- Maintaining/stocking related supplies
- Good hygiene promoted through posters, other media
Restart Planning & Process
Planning and Preparation
The safe restart of fall and spring on-campus operations included the phased-in return of employees, modifications of physical spaces to ensure social distancing, increased cleaning and hygiene, daily staff health screening, and clear signage to support our social distancing and face covering policy.
We are driven by guiding principles of safety, student access to higher education, efficiency, agility and a focus on our student-centered mission. We are following CDC, New York Forward, Department of Health and other applicable reopening guidelines in our planning process.
Remote Learning as a Contingency
We are providing the residential, on-campus experience that sets SUNY Plattsburgh apart as a regional comprehensive college of excellence. Restarting accordingly in a safe, careful manner has been a focus of these planning efforts.
At the same time, we are prepared for a fully remote learning approach should that be necessary as it was for the second half of the spring semester. New information on COVID cases, clusters and pathways for infections has routinely guided the response of this campus and the state. These contingency plans will be relied upon if needed.
All plans are subject to change based on new information, guidance and/or direction from the state and public health officials.
Campus Updates & Virtual Town Halls
- Campus Update | April 18, 2021
- Campus Update | April 17, 2021
- Campus Update | April 14, 2021
- Campus Update | April 13, 2021
- Campus Update | April 12, 2021
- Campus Update | April 9, 2021
- Campus Update | April 8, 2021
- Campus Update | April 7, 2021
- Campus Update | April 6, 2021
- Campus Update | April 5, 2021
- Campus Update | April 4, 2021
- Campus Update | April 3, 2021
- Campus Update | April 2, 2021
- Campus Update | April 1, 2021
- Campus Update | March 31, 2021
- Campus Update | March 30, 2021
- Campus Update | March 29, 2021
- Campus Update | March 28, 2021
- Campus Update | March 27, 2021
- Campus Update | March 26, 2021
- Campus Update | March 25, 2021
- Campus Update | March 24, 2021
- Campus Update | March 23, 2021
- Campus Update | March 22, 2021
- Campus Update | March 21, 2021
- Campus Update | March 20, 2021
- Campus Update | March 19, 2021
- Campus Update | March 18, 2021
- Campus Update | March 17, 2021
- Campus Update | March 16, 2021
- Campus Update | March 15, 2021
- Campus Update | March 14, 2021
- Campus Update | March 13, 2021
- Campus Update | March 12, 2021
- Campus Update | March 11, 2021
- Campus Update | March 10, 2021
- Campus Update | March 9, 2021
- Campus Update | March 8, 2021
- Campus Update | March 7, 2021
- Campus Update | March 6, 2021
- Campus Update | March 5, 2021
- Campus Update | March 4, 2021
- Campus Update | March 3, 2021
- Campus Update | March 2, 2021
- Campus Update | March 1, 2021
- Campus Update | February 28, 2021
- Campus Update | February 27, 2021
- Campus Update | February 26, 2021
- Campus Update | February 25, 2021
- Campus Update | February 24, 2021
- Campus Update | February 23, 2021
- Campus Update | February 22, 2021
- Campus Update | February 21, 2021
- Campus Update | February 19, 2021
- Campus Update | February 18, 2021
- Campus Update | February 17, 2021
- Campus Update | February 15, 2021
- Campus Update | February 14, 2021
- Campus Update | February 13, 2021
- Campus Update | February 12, 2021
- Campus Update | February 11, 2021
- Campus Update | February 10, 2021
- Campus Update | February 9, 2021
- Campus Update | February 6, 2021
- Campus Update | February 5, 2021
- Campus Update for Faculty & Staff | February 1, 2021
- Campus Update for Students | February 1, 2021
- Campus Update | January 22, 2021
- Campus Update | January 15, 2021
- Campus Update | January 9, 2021
- Campus Update | December 21, 2020
- Campus Update | December 18, 2020
- Campus Update | December 11, 2020
- Campus Update | December 7, 2020
- Campus Update | December 4, 2020
- Campus Update | December 2, 2020
- Campus Update | November 25, 2020
- Campus Update | Thanksgiving Message | November 25, 2020
- Campus Update | November 24, 2020
- Campus Update | November 23, 2020
- Campus Update | November 22, 2020
- Campus Update | November 21, 2020
- Campus Update | November 20, 2020
- Campus Update | November 19, 2020
- Campus Update | November 18, 2020
- Campus Update | November 17, 2020
- Campus Update | November 16, 2020
- Campus Update | November 15, 2020
- Campus Update | November 14, 2020
- Campus Update | November 13, 2020
- Campus Update | November 12, 2020
- Campus Update | November 11, 2020
- Campus Update | November 10, 2020
- Campus Update | November 9, 2020
- Campus Update | November 8, 2020
- Campus Update | November 7, 2020
- Campus Update | November 6, 2020
- Campus Update | November 5, 2020
- Campus Update | November 4, 2020
- Campus Update | November 1, 2020
- Campus Update | October 30, 2020
- Campus Update | October 29, 2020
- Campus Update | October 28, 2020
- Campus Update | October 27, 2020
- Campus Update | October 26, 2020
- Campus Update | October 25, 2020
- Campus Update | October 24, 2020
- Campus Update | October 23, 2020
- Campus Update | October 22, 2020
- Campus Update | October 21, 2020
- Campus Update | October 20, 2020
- Campus Update | October 19, 2020
- Campus Update | October 18, 2020
- Campus Update | October 18, 2020
- Campus Update | October 16, 2020
- Campus Update | October 15, 2020
- Campus Update | October 14, 2020
- Campus Update | October 13, 2020
- Campus Update | October 12, 2020
- Campus Update | October 10, 2020
- Campus Update | October 3, 2020
- Campus Update | September 26, 2020
- Campus Update | September 21, 2020
- Campus Update | September 20 2020
- Campus Update| September 18, 2020
- Campus Update | September 12, 2020
- Campus Update | September 4, 2020
- Campus Update | September 4, 2020
- Campus Update for Faculty & Staff | September 1, 2020
- Campus Update for Students | September 1, 2020
- Campus Update | August 29, 2020
- Campus Update for Faculty & Staff | August 26, 2020
- Campus Update for Students | August 26, 2020
- Campus Update | August 25, 2020
- Campus Update for Faculty & Staff | August 21, 2020
- Campus Update for Students | August 21, 2020
- Campus Update for Faculty & Staff | August 19, 2020
- Campus Update for Students | July 29, 2020
- Campus Update for Students | July 24, 2020
- Campus Update | July 10, 2020
- Campus Update | July 6, 2020
- Campus Update for Faculty & Staff | June 22, 2020
- Campus Update for Students | June 22, 2020
- Campus Update | June 12, 2020
- Campus Update for Faculty & Staff | June 8, 2020
- Campus Update for Students | June 8, 2020
- Campus Update | May 29, 2020
- Campus Update | May 15, 2020
- Campus Update | April 24, 2020
- Campus Update | April 17, 2020
- Campus Update | April 10, 2020
- Campus Update for Faculty & Staff | April 6, 2020
- Campus Update for Students | April 6, 2020
- Campus Update | April 2, 2020
- Campus Update | March 31, 2020
- Campus Update | March 29, 2020
- Campus Update for Teaching Faculty | March 27, 2020
- Campus Update for Students | March 27, 2020
- Campus Update for On-Campus Students | March 25, 2020
- Campus Update for Faculty & Staff | March 23, 2020
- Campus Update for Students | March 23, 2020
- Campus Update for On-Campus Students | March 22, 2020
- Campus Update for Faculty & Staff | March 20, 2020
- Campus Update for Parents | March 20, 2020
- Campus Update for Students | March 20, 2020
- Campus Update for Teaching Faculty | March 19, 2020
- Campus Update for On-Campus Students | March 18, 2020
- Campus Update for Faculty & Staff | March 17, 2020
- Campus Update for Parents | March 17, 2020
- Campus Update for Students | March 17, 2020
- Campus Update for Faculty & Staff | March 16, 2020
- Campus Update for Parents | March 16, 2020
- Campus Update for Students | March 16, 2020
- Campus Update | March 13, 2020
- Campus Update | March 12, 2020
- Campus Update | March 11, 2020
- Campus Update | March 6, 2020
- Campus Update | March 4, 2020
- Campus Update | March 2, 2020
Virtual Town Halls
- Virtual Town Hall | October 16, 2020
- Virtual Town Hall for Faculty & Staff | July 23, 2020
with Questions and Answers from the session
- Virtual Town Hall for Students & Parents | July 23, 2020
with Questions and Answers from the session
- Virtual Town Hall for Faculty & Staff | March 17, 2020
- Virtual Town Hall for Students & Parents | March 17, 2020
Map of Global Coronavirus Cases
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